This is the privacy policy statement for Car Loans Online and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Car Loans Online may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Car Loans Online, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Car Loans Online uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
FOLLOW US
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Australians have a variety of car financing options at their disposal when the time comes to purchase a new vehicle. From dealer finance to personal loans and leasing agreements, the variety of choices can be both empowering and, at times, overwhelming. Opting for a car loan is a common route, giving buyers the ability to spread the cost of their new set of wheels over time. - read more
A pre-approved car loan is a financial agreement where a lender approves a borrower for a specific loan amount before the borrower selects a vehicle. This type of loan sets a clear budget, giving car buyers a defined spending limit while providing a streamlined and efficient car shopping experience. - read more
For many Australians, buying a car is a significant milestones. Understanding the factors that influence car loan approval can make this process smoother and more successful. Knowing what lenders prioritise not only enhances your chances of approval but also helps you negotiate better terms. - read more
When it comes to financing a car, the importance of vigilance cannot be overstated. Navigating through the maze of loan offers and financial jargon can be overwhelming, making it all too easy to overlook critical details that could cost you dearly in the long run. - read more
Securing the keys to a new car is an exhilarating experience for any Australian buyer. However, before the rubber meets the road, making an informed decision about car financing is critical. The car loan landscape in Australia offers a variety of options, each with its unique benefits and challenges. Choosing the right car loan can significantly influence your financial well-being and drive your satisfaction with your purchase. - read more
Owning a car comes with a lot of responsibilities and unexpected expenses. From regular maintenance to surprise repairs, the costs can quickly add up and create financial stress. - read more
Understanding your credit score is a key part of navigating the world of car financing. Whether you're looking to buy your first vehicle or you're an established buyer considering an upgrade, your credit score can significantly impact your financing options. In this section, we'll delve into why your credit score is so essential and provide a primer on how it's calculated. - read more
The Australian used car market is witnessing a notable surge in hybrid vehicle sales, reflecting a growing consumer inclination towards sustainable and practical transportation options. - read more
In a concerted effort to promote sustainable transportation, the Australian government has partnered with Metro Finance to offer low-interest loans aimed at encouraging small and medium-sized businesses to invest in electric vehicles (EVs). - read more
Budget Direct has once again been recognised for its outstanding value in the car insurance sector, securing the title of Best-Value Car Insurance in Money magazine's 2025 awards. This marks the seventh consecutive year that Budget Direct has received this prestigious accolade, underscoring its commitment to providing affordable and comprehensive coverage to Australian motorists. - read more
In a significant move towards promoting sustainable transportation, essential workers and individuals earning below $100,000 annually in Australia now have access to more affordable electric vehicle (EV) loans. This initiative is part of the Clean Energy Finance Corporation's (CEFC) collaboration with CommBank's EV Access Program, which has allocated $150 million to support discounted loan rates for new and used EVs priced up to $55,000, as well as EV home charging equipment. - read more
The Australian Securities and Investments Commission (ASIC) has recently conducted a comprehensive review of the nation's motor vehicle finance sector, uncovering significant issues that raise concerns about consumer protection and lending practices. - read more
Australia is witnessing a significant shift towards sustainable transportation, as evidenced by a remarkable surge in financing for electric and hybrid vehicles. In 2024, the Australian Finance Industry Association (AFIA) reported that over $6.17 billion was allocated to finance 104,835 electric and hybrid vehicles, marking a 50% increase from the previous year. - read more
The Australian used car market, which experienced significant growth throughout most of 2024, is now showing signs of deceleration, prompting industry experts to adopt a more cautious outlook for 2025. According to the 2024 Year That Was Automotive Insights Report (AIR) released by the Australian Automotive Dealer Association (AADA) in partnership with AutoGrab, total used car sales reached 2,324,805 units in 2024, marking a 12.1% increase compared to 2023. - read more
Get a free car loan eligibility assessment and compare offers tailored
specifically to your circumstances.
All finance quotes are provided free (via our secure server) and without
obligation. We respect your
privacy.
Knowledgebase
Personal Loan: A personal loan is a loan provided to an individual or individuals (as opposed to a business) and that can be generally be used for a variety of purposes subject to the approval of the lender.
