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Whether you’d like to explore Car Loans Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Car Loans Articles

How to Budget for Your Dream Car: Tips for Smart Financing
How to Budget for Your Dream Car: Tips for Smart Financing
The anticipation of buying your dream car can be both exhilarating and daunting. It's a milestone that signifies personal success, a reward for hard work, and the freedom to explore the open road in a car that you truly adore. However, acquiring that dream vehicle is not merely about making a wish and waiting for it to come true; it requires smart financial planning and strategic decision-making. - read more
The Top 7 Factors Lenders Consider for Car Loan Approval
The Top 7 Factors Lenders Consider for Car Loan Approval
For many Australians, buying a car is a significant milestones. Understanding the factors that influence car loan approval can make this process smoother and more successful. Knowing what lenders prioritise not only enhances your chances of approval but also helps you negotiate better terms. - read more
Expert Advice: What to Do If Your Car Loan Application is Denied
Expert Advice: What to Do If Your Car Loan Application is Denied
Applying for a car loan can be an exciting yet nerve-wracking process. You've found the perfect vehicle and now you're ready to make it yours. However, navigating the car loan application can sometimes bring disappointment if your application is denied. - read more
Don't Sign Yet! Checklist for Negotiating Car Loan Agreements
Don't Sign Yet! Checklist for Negotiating Car Loan Agreements
Embarking on the journey to purchase a new car is an exhilarating experience, full of the promise of fresh adventures and the satisfaction of ownership. Yet, beneath the sheen and thrill, important financial decisions are at play, particularly when it comes to your car loan agreement. Understanding the importance of negotiating the terms of your car loan cannot be overstated, as a savvy deal can lead to significant savings over time. - read more
Car Loan Hidden Charges: What Australians Need to Watch Out For
Car Loan Hidden Charges: What Australians Need to Watch Out For
Australians have a variety of car financing options at their disposal when the time comes to purchase a new vehicle. From dealer finance to personal loans and leasing agreements, the variety of choices can be both empowering and, at times, overwhelming. Opting for a car loan is a common route, giving buyers the ability to spread the cost of their new set of wheels over time. - read more
A Step-by-Step Guide to Securing Your Pre-Approved Car Loan in Australia
A Step-by-Step Guide to Securing Your Pre-Approved Car Loan in Australia
A pre-approved car loan is a financial agreement where a lender approves a borrower for a specific loan amount before the borrower selects a vehicle. This type of loan sets a clear budget, giving car buyers a defined spending limit while providing a streamlined and efficient car shopping experience. - read more
The Insider’s Guide to Haggling Your Way to an Affordable Car Loan
The Insider’s Guide to Haggling Your Way to an Affordable Car Loan
Finding the perfect car is an exciting journey, but securing the right car loan to finance it is an equally critical step. Choosing a loan with favorable terms can make a substantial difference to your wallet and overall well-being. This introductory guide is designed to navigate the nuances of car loan negotiation, ensuring you drive off not just with the car of your dreams, but a loan that suits your lifestyle and financial goals. - read more

Finance News

ASIC's Review Highlights Concerns in Car Finance Practices
ASIC's Review Highlights Concerns in Car Finance Practices
06 Feb 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has recently conducted a comprehensive review of the nation's motor vehicle finance sector, uncovering significant issues that raise concerns about consumer protection and lending practices. - read more
Commonwealth Bank's AI Assistant Revolutionizes Car Market Price Discovery
Commonwealth Bank's AI Assistant Revolutionizes Car Market Price Discovery
06 Feb 2026: Paige Estritori
The Commonwealth Bank of Australia (CBA) has unveiled a pioneering artificial intelligence (AI) assistant designed to enhance price discovery and transparency in the Australian car market. This innovative tool aims to empower consumers by providing detailed insights into vehicle pricing, a resource previously accessible primarily to car dealers. - read more
Australia's Electric and Hybrid Vehicle Financing Soars in 2024
Australia's Electric and Hybrid Vehicle Financing Soars in 2024
06 Feb 2026: Paige Estritori
Australia is witnessing a significant shift towards sustainable transportation, as evidenced by a remarkable surge in financing for electric and hybrid vehicles. In 2024, the Australian Finance Industry Association (AFIA) reported that over $6.17 billion was allocated to finance 104,835 electric and hybrid vehicles, marking a 50% increase from the previous year. - read more
New Initiative Makes Electric Vehicles More Affordable for Essential Workers
New Initiative Makes Electric Vehicles More Affordable for Essential Workers
29 Jan 2026: Paige Estritori
In a significant move towards promoting sustainable transportation, essential workers and individuals earning below $100,000 annually in Australia now have access to more affordable electric vehicle (EV) loans. This initiative is part of the Clean Energy Finance Corporation's (CEFC) collaboration with CommBank's EV Access Program, which has allocated $150 million to support discounted loan rates for new and used EVs priced up to $55,000, as well as EV home charging equipment. - read more
ASIC's Review Highlights Concerns in Car Finance Practices
ASIC's Review Highlights Concerns in Car Finance Practices
21 Jan 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has recently conducted a comprehensive review of the nation's motor vehicle finance sector, uncovering significant issues that raise concerns about consumer protection and lending practices. - read more
ASIC's Review Highlights Concerns in Car Finance Practices
ASIC's Review Highlights Concerns in Car Finance Practices
13 Jan 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has recently conducted a comprehensive review of the nation's motor vehicle finance sector, uncovering significant issues that raise concerns about consumer protection and lending practices. - read more
Australian Used Hybrid Car Sales Experience Significant Growth
Australian Used Hybrid Car Sales Experience Significant Growth
13 Jan 2026: Paige Estritori
The Australian used car market is witnessing a notable surge in hybrid vehicle sales, reflecting a growing consumer inclination towards sustainable and practical transportation options. - read more

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Knowledgebase
Mortgage Broker:
A person or company that acts as an intermediary between borrowers and lenders, but does not lend money directly.