We also value your feedback and suggestions — they help us continually improve the Car Loans Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Securing the keys to a new car is an exhilarating experience for any Australian buyer. However, before the rubber meets the road, making an informed decision about car financing is critical. The car loan landscape in Australia offers a variety of options, each with its unique benefits and challenges. Choosing the right car loan can significantly influence your financial well-being and drive your satisfaction with your purchase. - read more
Understanding your credit score is a key part of navigating the world of car financing. Whether you're looking to buy your first vehicle or you're an established buyer considering an upgrade, your credit score can significantly impact your financing options. In this section, we'll delve into why your credit score is so essential and provide a primer on how it's calculated. - read more
The anticipation of buying your dream car can be both exhilarating and daunting. It's a milestone that signifies personal success, a reward for hard work, and the freedom to explore the open road in a car that you truly adore. However, acquiring that dream vehicle is not merely about making a wish and waiting for it to come true; it requires smart financial planning and strategic decision-making. - read more
In the journey to securing a car loan, understanding the importance of proper documentation is a crucial first step. Proper documentation not only saves time but also significantly boosts your chances of approval. Lenders pay close attention to your paperwork, using it to gauge your financial reliability and commitment. - read more
Applying for a car loan can be an exciting yet nerve-wracking process. You've found the perfect vehicle and now you're ready to make it yours. However, navigating the car loan application can sometimes bring disappointment if your application is denied. - read more
Australians have a variety of car financing options at their disposal when the time comes to purchase a new vehicle. From dealer finance to personal loans and leasing agreements, the variety of choices can be both empowering and, at times, overwhelming. Opting for a car loan is a common route, giving buyers the ability to spread the cost of their new set of wheels over time. - read more
For many Australians, buying a car is a significant milestones. Understanding the factors that influence car loan approval can make this process smoother and more successful. Knowing what lenders prioritise not only enhances your chances of approval but also helps you negotiate better terms. - read more
Fresh July 2026 car loan comparison data points to a competitive market for well-qualified borrowers, with some secured car loan products advertising rates in the mid-five per cent range. For buyers looking at a new or near-new vehicle, that may sound encouraging after a period of higher household costs and tighter lending conditions. But the more useful takeaway is not simply that lower advertised rates exist. - read more
Australia’s new-car market has delivered another major signal to borrowers: the vehicle choices shaping car finance are changing quickly. In June 2026, combined new-vehicle deliveries reached 140,058, making it the strongest month recorded for the local market. The headline number matters, but the detail matters even more for buyers planning personal or business car loans. - read more
ASIC’s latest review of Australia’s motor finance sector is a timely reminder that the cheapest-looking car loan is not always the fairest or most suitable option. Released on 24 June 2026, the regulator’s report examined more than 350,000 loans across eight car finance providers and found concerns around third-party distribution, fees, hardship support and borrower outcomes. - read more
Australia’s motor finance market is changing quickly, and the latest report from the Australian Finance Industry Association, released on 5 June 2026, puts non-bank vehicle lenders firmly in the spotlight. The report says motor finance non-bank lenders supported 507,000 consumer and commercial vehicle purchases in 2025, with $24.4 billion in new loans and $53 billion in active loan balances at year end. - read more
As the end of the financial year approaches, GWM has unveiled enticing offers for Australian car buyers, focusing on both traditional and electric vehicle (EV) markets. These promotions are designed to cater to a diverse range of consumers, from those seeking low-interest financing to individuals interested in the latest EV models. - read more
In its June 2026 meeting, the Reserve Bank of Australia (RBA) decided to keep the official cash rate steady at 4.35%. This decision comes after a series of rate hikes earlier in the year, reflecting the central bank's cautious approach amid ongoing economic uncertainties. - read more
Peter Warren Automotive Holdings, a prominent Australian dealer group, has revised its profit forecast for the fiscal year 2026, projecting an underlying profit before tax between $12 million and $15 million. This adjustment reflects the company's response to challenging market conditions that have impacted trading margins and overall financial performance. - read more
Get a free car loan eligibility assessment and compare offers tailored
specifically to your circumstances.
All finance quotes are provided free (via our secure server) and without
obligation. We respect your
privacy.
Knowledgebase
Equity Release: A way for homeowners to release cash from the value of their home, either as a lump sum or in installments, while still living in the property.
